Terms and Conditions – Emergency Medical Services
1. Generalities
Welcome to our private medical clinic in Mallorca. By using our services, you agree to these terms and conditions. These apply to all medical consultations, hotel assistance services, and medical certificates we offer in Cala Millor, Sa Coma, and Cala Bona.
2. Medical Services
We offer private medical care for tourists, including general consultations, hotel assistance, emergencies, and official medical certificates (e.g., Fit to Fly). Our staff is qualified and follows professional protocols.
3. Payments and Billing
All medical services are paid for directly after the consultation. We are not responsible for reimbursements; most private and travel insurances cover our services, but we recommend confirming with your insurance provider.
4. Appointments and Assistance in Hotels
You can request an appointment at our clinics or receive medical assistance at your hotel. We strive to see you at the agreed-upon times, although we do not guarantee immediate availability in all cases.
5. Limitations of Liability
Our clinic provides private medical services according to professional standards. We are not responsible for situations beyond our control or for the interpretation of medical certificates by third parties, such as airlines or insurance companies.
6. Confidentiality
All medical and personal data is treated confidentially, in compliance with current data protection legislation (GDPR).
7. Modifications
We reserve the right to modify these terms and conditions at any time. Updates will be automatically applied to all users and patients.
8. Contact
If you have any questions about the terms or our services, you can contact us via email or phone available on the website.
contacto@serviciosmedicosurgentes.com